Pentafox Digitizes Ground Operations Asset Management with the AMS Platform for Airline Operations

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Pentafox Digitizes Ground Operations Asset Management with the AMS Platform for Airline Operations

Background & Story

Ground operations assets are critical for safe and efficient airline operations. Previously, asset tracking, inspections, and maintenance were managed manually using registers, Excel sheets, and emails. This led to poor visibility across stations, missed service schedules, and limited audit traceability. AMS was introduced as a centralized digital platform to address these challenges. It enables teams to manage asset inventory, inspections, servicing schedules, and maintenance history from a single source—improving control, compliance, and operational efficiency.

Technology Stack

React
React Native
Node.js
PostgreSQL

Mission

Ensure accurate tracking of all ground operations assets

Enable timely inspections and preventive maintenance

Maintain audit-ready records across multiple stations

Goals

Centralize asset inventory management across all stations

Track daily inspections and scheduled maintenance activities

Improve visibility through real-time dashboards and reports

Support audits and compliance with permanent service and inspection history

Challenges

Asset details and inspection logs maintained manually

No automated alerts for upcoming or overdue servicing

Assets distributed across multiple stations without a centralized view

Inspectors needed a simple, mobile-friendly way to record inspections in the field

Solution & Strategy

AMS introduced a digital, field-ready solution

Centralized web platform for inventory, dashboards, reporting, and administration

Mobile-first inspection app for on-field inspectors

Offline inspection capability for low-connectivity areas

Automatic synchronization once devices reconnect

Automated alerts and reminders for upcoming or overdue service schedules

Collaboration

The system was developed in close collaboration with ground operations teams, maintenance staff, and field inspectors to reflect real-world working conditions. Practical usage scenarios shaped the mobile workflows, offline functionality, and dashboard design, while continuous feedback ensured the platform stayed aligned with daily operational needs across all stations.

Impact & Results

Centralized asset inventory across all stations

Real-time dashboards showing asset health and status

Daily inspections recorded via mobile devices

Reliable offline inspection with seamless synchronization

Automated service reminders and alerts

Complete, traceable audit history for inspections and maintenance

Conclusion

AMS transformed manual, fragmented asset tracking into a centralized digital process. By enabling mobile inspections, automated alerts, and real-time visibility, AMS improved safety, compliance, and operational efficiency across ground operations.

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Customer Grievances:

Redressal Officer: Mr. Sriram Murugesh
Pentafox Technologies Private Limited,
No. 66-A4, 3rd Floor, Jeyam Towers, Erode
Tamil Nadu 638001
(Or)
Send an email to: grievanceofficer@pentafox.in
Call at +91 90037 91579

Address Registered & Corporate Office:

Pentafox Technologies Private Limited
NO.59,Journalist colony, Kottivakkam, Thiruvanmiyur
Chennai - 600041, Tamil Nadu, INDIA

Escalation:

If the customer’s query or complaint is not resolved within a period of one month from date of complaint the customer may also approach the RBI Ombudsman / Regional Office of Dept. of Supervision – RBI Integrated Ombudsman

Contact Details:

1. Complaints can be filed online on https://cms.rbi.org.in

2. Physical letter can be sent to the ‘Centralised Receipt and Processing Centre’ set up at Reserve Bank of India, 4th Floor, Sector 17, Chandigarh – 160017.

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