Privacy Policy

At Pentafox Technologies (also referred to as “we”, “our”, “us”, or “Pentafox Technologies”), we are committed to safeguarding the security and privacy of your personal data. This Privacy Policy explains how we collect, use, disclose, transfer, and store your information when you interact with us through our website.

Introduction

Pentafox Technologies and its affiliates are dedicated to protecting your personal data. We understand that you need to know how your information is handled, so we have created this Privacy Policy to outline our practices clearly.

Purpose

Pentafox Technologies is committed to adhering to international data protection laws. This Data Privacy Policy applies across all Pentafox Technologies entities and is founded on globally recognized principles of data protection. Our goal is to foster trustworthy business relationships by ensuring your data is processed securely and respectfully.

This policy sets forth the responsibilities of our employees, vendors, and third parties regarding the collection, use, retention, transfer, disclosure, and destruction of any personal data belonging to our contacts (the “data subject”).

“Personal data” means any information (including opinions and intentions, whether true or not) that relates to an identified or identifiable natural person. As a data controller, Pentafox Technologies is responsible for complying with data protection requirements. Failure to do so may result in complaints, regulatory action, fines, and/or damage to our reputation.

Our leadership is fully committed to enforcing this policy, and any breach may lead to disciplinary action or other business sanctions.

Scope

This Privacy Policy describes how Pentafox Technologies uses your personal data when you interact with our website. It does not cover the practices of third parties whose links may appear on our site. We recommend that you review the privacy policies of those third parties to understand how they process your personal data.

In this policy: • “You” or “your” refers to individuals using our website. • “We”, “us”, or “our” refers to Pentafox Technologies.

What Personal Data Do We Collect?

“Personal Data” is any information that identifies you or can be used to contact you. This may include:

• Contact Details: Name, address, email address, telephone number, and company name. • Inquiry Information: When you submit a general or business inquiry via our website, we may collect your first name, last name, mobile number, work email, and any comments you provide. • Usage Data: When you browse our website, we may automatically collect information such as your browser type, operating system, error logs, and other similar data. This aggregated data is used solely to analyze trends, administer the website, monitor its usage, and improve our services—it does not personally identify you. • Cookies: Our website uses cookies to deliver a personalized experience based on your interests and to track your actions and interactions on the site. For further details, please review our Pentafox Technologies Website Cookie Policy. • Technical Data: We may collect information such as your IP address, general location (based on your IP), pages visited, visit times, and duration. This data helps us enhance your future user experience.

How Do We Keep Your Personal Data Secure?

At Pentafox Technologies, we prioritize the confidentiality and security of your personal data. We employ a range of physical, technical, and organizational measures designed to protect your information from unauthorized access, misuse, disclosure, or other risks. Our security measures include:

• Access Control: Limiting access to data processing and storage systems to authorized personnel only. • Need-to-Know Basis: Ensuring that access to personal data is restricted to what is necessary for an employee’s duties. • Third-Party Management: Ensuring that any third party processing your data does so in accordance with strict data processing agreements. • Data Retention: Retaining personal data only for as long as necessary for the purposes it was collected.

For Minors Our website is not intended for children under the age of 13. Pentafox Technologies does not knowingly collect, disclose, or sell the personal data of minors under 16 years of age. If you are under 13, please do not provide any personal data. If you believe that we have inadvertently collected personal data from a minor, please have a parent or legal guardian contact us immediately so that we can delete the information.

How Do We Share and Disclose Your Personal Data?

We may share some of your personal data with other Pentafox Technologies group companies and affiliated entities when necessary to provide services on our behalf. For example, with your consent, we may use our group companies to send you marketing communications.

Some of these entities may be located outside your jurisdiction (for example, outside the European Economic Area). To ensure your personal data remains protected, we use standard contractual clauses or other appropriate safeguards.

Third-Party Services: • Google Analytics: We use Google Analytics to help analyze how our website is used. Google Analytics employs cookies to collect information such as your shortened IP address, which is stored on servers in the United States. This information is used to compile reports on website activity and provide other related services. Google may also transfer this data to third parties as required by law. You can disable Google Analytics via your browser if you prefer not to have your usage data collected.

Any sharing of your personal data with our group companies or external service providers is conducted in accordance with applicable data protection laws and is limited to what is necessary for the purposes described in this policy. These service providers are contractually bound to use your data only for the purposes specified.

Legal and Regulatory Disclosures: We may disclose your personal data to government or law enforcement authorities when required by law or in order to protect our legal rights, defend against legal claims, or ensure the safety of any person (including fraud prevention and credit risk reduction).

Do We Use Your Personal Data for Any Other Purpose?

We will use your personal data only for the purposes described in this Privacy Policy or as otherwise disclosed at the time of data collection. If we intend to use your data for a new purpose, we will inform you and provide any necessary details.

How Long Do We Store Your Personal Data?

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Retention periods may vary by jurisdiction and are determined in accordance with local regulatory and professional requirements. For legal, archival, or historical purposes, some data may be retained for a longer period.

Do We Process Your Personal Data for Automated Individual Decision-Making?

We do not use your personal data for decisions that have legal or similarly significant effects solely through automated processing. If we ever implement automated individual decision-making, we will notify you and provide details regarding your rights, including the option to opt out.

External Website Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

What Rights Do You Have?

Depending on your jurisdiction and subject to applicable law, you may have the following rights regarding your personal data:

• Right to Access: Request information about the personal data we hold about you, including a copy of that data. • Right to Rectification: Request correction of any inaccurate or incomplete personal data. • Right to Erasure: Request deletion of your personal data under certain circumstances, such as: – When it is no longer necessary for the purpose it was collected. – If it has been unlawfully processed. – If you object to its processing and no overriding legitimate grounds exist. – To comply with legal obligations. – If you withdraw your consent and no other legal basis for processing exists. • Right to Restriction of Processing: Request that we restrict the processing of your personal data if: – You contest its accuracy, pending verification. – The processing is unlawful and you prefer restriction instead of deletion. – You need the data preserved for legal claims, despite no longer needing it for processing. – You have objected to processing, pending the resolution of whether our legitimate interests override your rights. • Right to Object: Object to processing based on our legitimate interests unless we can demonstrate compelling reasons to continue processing. • Right to Data Portability: Request that your personal data be transferred to you directly in a structured, commonly used, and machine-readable format. • Right to Withdraw Consent: Withdraw your consent for the processing of your personal data at any time where consent is the legal basis for processing. Once consent is withdrawn, we will cease processing your data for the specified purposes unless another legal basis applies.

How to Report a Privacy-Related Breach or Exercise Your Rights

If you suspect that your personal data has been compromised or if you wish to exercise your rights under this policy, please contact our Data Protection Office immediately at:

Email: hello@pentafox.in

We will investigate any reported incidents and, if a data breach is confirmed, take appropriate action in accordance with applicable laws.

Changes to This Policy

This Privacy Policy is effective as of the date stated above. Pentafox Technologies reserves the right to update or modify this policy at any time. In the event of substantial changes, we will notify you by email or by placing a prominent notice on our website. Your continued use of our website following any changes constitutes your acceptance of the updated policy.

If you have any questions or concerns regarding our privacy practices, please feel free to contact us at hello@pentafox.in.