Pentafox Digitizes End-to-End Procurement Workflows with the Procure360 Platform

See how Pentafox replaced fragmented email and spreadsheet procurement with a centralized platform that simplifies purchase requests, approvals, and process control.

Pentafox Digitizes End-to-End Procurement Workflows with the Procure360 Platform

Background & Story

Earlier, procurement activities such as purchase requests, approvals, and purchase order creation were managed through emails, Excel sheets, and manual follow-ups. Approval status was often unclear, vendor quotations were handled offline, and maintaining an audit trail for compliance was difficult and time-consuming. Procure360 was developed to digitize the complete procurement lifecycle. The platform manages everything from raising Purchase Requests (PRs) to approving Purchase Orders (POs) and collecting vendor quotations—bringing all procurement activities into a single, centralized, and controlled system.

Technology Stack

React
FastAPI (Python)
PostgreSQL

Mission

Provide a clear, structured, and standardized procurement workflow

Ensure proper approvals and transparent vendor comparison

Maintain a complete, traceable, and audit-ready procurement history

Goals

Streamline the creation, submission, and tracking of Purchase Requests

Enforce approval rules based on department, item category, and quantity

Simplify vendor quotation collection and comparison through secure digital links

Support audits and compliance through end-to-end activity tracking

Challenges

Approval processes dependent on emails and manual follow-ups

Complex approval logic across departments and item categories

Vendor quotations collected and compared offline

Lack of visibility and traceability for approval actions and timelines

Solution & Strategy

Procure360 introduced a centralized, rule-driven procurement management platform

Role-based workflows for Requesters, Approvers, PO Creators, Vendors, and Admins

Dynamic approval routing using item-level approval matrices

Digital PO uploads and vendor quotation submissions via secure links

Automatic audit logging of every action and status change

Central dashboards to track PR and PO progress in real time

Collaboration

The platform was developed in close collaboration with procurement teams, finance departments, department heads, and system administrators to ensure it reflected real organizational workflows. Existing processes were carefully analyzed and converted into structured digital flows, while continuous feedback helped refine approval hierarchies, vendor comparison views, and reporting features.

Impact & Results

Fully digitized Purchase Request and Purchase Order processes

Automated approval routing based on predefined business rules

Simple and transparent vendor quotation comparison

Reduced manual follow-ups and approval delays

Complete audit trail supporting compliance and governance

Clear, real-time visibility of PR and PO status across teams

Conclusion

Procure360 successfully transformed manual and fragmented procurement operations into a transparent, efficient, and audit-ready digital system. By automating approvals, centralizing vendor interactions, and maintaining complete traceability, the platform improved control, compliance, and efficiency across the procurement lifecycle.

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Customer Grievances:

Redressal Officer: Mr. Sriram Murugesh
Pentafox Technologies Private Limited,
No. 66-A4, 3rd Floor, Jeyam Towers, Erode
Tamil Nadu 638001
(Or)
Send an email to: grievanceofficer@pentafox.in
Call at +91 90037 91579

Address Registered & Corporate Office:

Pentafox Technologies Private Limited
NO.59,Journalist colony, Kottivakkam, Thiruvanmiyur
Chennai - 600041, Tamil Nadu, INDIA

Escalation:

If the customer’s query or complaint is not resolved within a period of one month from date of complaint the customer may also approach the RBI Ombudsman / Regional Office of Dept. of Supervision – RBI Integrated Ombudsman

Contact Details:

1. Complaints can be filed online on https://cms.rbi.org.in

2. Physical letter can be sent to the ‘Centralised Receipt and Processing Centre’ set up at Reserve Bank of India, 4th Floor, Sector 17, Chandigarh – 160017.

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